Customer Service Associate - Bloomington, MN - (Full-Time)

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

A day in the life : In a typical day, a Customer Service Associate can expect to...

• Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere. • Store Operations : Follows policies and procedures and executes directives in a timely manner. • Services and Programs: Provide a work environment to train and develop participants in achieving their goals. • Safety: Help contribute to a safe, welcoming environment for employees and customers.

Job Pay & Perks:

• Pay Range: $14.55 - $20.01/hr • Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount! • Work-life balance: No overnights or late closing shifts, and limited holiday hours • GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day! • Opportunities for career development and advancement

About You:

• Ability to effectively communicate with supervisors, employees and customers • Ability to work independently and coordinate multiple projects simultaneously • Excellent organizational skills, ability to prioritize • Excellent decision-making skills • Strong attention to details • Ability and desire to provide excellent customer service • Ability to interact with a diverse population in a human-services setting • High level of initiative and self-motivation • Perseverance and commitment to getting the job done • Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers • A typical full-time schedule is 35-40 hours per week and requires: • Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and • Willingness and ability to be cross-trained, and to train in new employees.

Prior Experience & Education:

• 0-3 years of relevant experience • High school diploma or equivalent preferred