Automotive Receptionist Call Center

DePaula Chevrolet is looking for a Receptionist for our Business Development Center. This receptionist is the first point of contact for customers, providing exceptional customer service while supporting the dealership's sales and service department. This entry-level position is ideal for individuals with strong communication and organizational skills who are looking to begin a career in the automotive industry with opportunities for advancement.

Responsibilities:

• Answer and direct incoming telephone calls to the appropriate departments or team members. • Schedule and confirm sales and service appointments. • Make outbound calls to customers for appointment reminders, retention campaigns, follow-up , and customer satisfaction. • Take accurate messages and ensure timely delivery to appropriate personnel. • Maintain customer information and appointment records in dealership management system(DMS). • Provide basic information regarding dealership products, services, and hours of operation. • Assist with administrative tasks and other duties assigned.

Qualifications:

• High school diploma or equivalent. • Excellent verbal and written communication skills. • Professional phone etiquette and customer service skills. • Strong organizational and multitasking abilities. • Basic computer knowledge. • Ability to work in fast-paced environment. • Positive attitude, dependable and team-oriented. • Previous customer service or receptionist experience is helpful but not required.

Benefits:

• Medical, Dental and Vision Insurance. • Life Insurance. • 401 (K) with company match. • Paid Holidays. • Vacation & Sick PTO. • Employee discounts. • Advancement Opportunities.

Pay & Work Schedule:

• $20.00 per hour. • Weekly pay. • Monday - Friday 8am to 5pm.