Leasing Professional
About this role
The ideal candidate is energetic, personable, motivated, and passionate about creating a positive experience for prospective and current residents. They possess proven sales experience with a demonstrated track record of meeting or exceeding performance goals and sales targets. This individual is results-driven, customer-focused, and skilled at building relationships while delivering exceptional service and achieving strong business outcomes.
WHAT WE ARE LOOKING FOR: Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.
WHAT WE EXPECT FROM YOU:
• Encourage and build positive relationships with all team members, customers, and vendors • Manage the leasing process from first point of contact to move-in • Execute follow-up plan for future residents who do not rent on first visit • Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals • Complete all leasing paperwork and processes per internal quality control processes • Inspect apartments and the community to ensure product quality • Conduct new resident move-in orientations • Conduct outreach marketing • Contribute to community/company engagement efforts • Perform other duties as assigned by manager or supervisor
JOB KNOWLEDGE & SKILLS:
• Sales aptitude with attention to detail • Flexibility in a fast-paced environment • Excellent written and verbal communication skills • Strong organizational capabilities • Competence with Microsoft Word and Excel • Proficiency utilizing the internet for marketing, advertising, and sales-related purposes • Ability to demonstrate behaviors which cultivate a positive professional culture • High school diploma or GED • Experience in leasing, sales, customer service, retail, or hospitality • Experience with Yardi products a plus