Manager in Training- Fox River Mall

Position: Manager in Training

Hours: 40 Weekly

INTERNAL DEADLINE: October 26th, 2026

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Ever wondered what it’s like behind the bubbles? #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged • A 50% discount off all our products to keep you smelling and feeling fresh • An unconventional retail structure to support your entrepreneurial spirit • The opportunity for growth as Lush loves to promote from within

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Manager in Training

As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

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Responsibilities:

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day. • Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives. • Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need • Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.