Director, Sales - Inside Sales
About this role
At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.
We’re seeking a Director, Sales to lead our core Inside Sales team and drive revenue growth, deepen customer relationships, and expand our reach within the veterinary community. In this role, you’ll combine strategic leadership with hands-on coaching to help representatives deliver consultative, technology-enabled solutions through Wedgewood’s compounding services and Blue Rabbit’s technology offerings.
What you’ll do:
• Develop and execute short- and long-term inside sales strategies aligned with company revenue and growth objectives. • Build, lead, and develop a high-performing team through recruitment, onboarding, training, performance management, and career development. • Coach representatives to identify customer needs, conduct effective discovery conversations, and present tailored solutions that deliver a differentiated customer experience. • Help the team confidently position Wedgewood’s compounding services and Blue Rabbit’s technology offerings to veterinary customers. • Establish clear expectations for sales activity, conversion rates, pipeline development, and revenue contribution, using regular coaching and performance reviews to drive accountability. • Use Salesforce and digital engagement tools to strengthen customer engagement, improve sales efficiency, and maintain accurate customer records and pipeline visibility. • Analyze sales performance, customer feedback, market trends, and competitive activity to identify growth opportunities and refine sales strategies. • Partner with Marketing, Procurement, and Pharmacy Operations to align sales initiatives with customer needs and operational capabilities. • Collaborate with the Manager, Inside Sales – Specialty Accounts to maintain consistent coaching standards, tools, and processes across both teams. • Support new account development, product launches, and corporate and group purchasing organization (GPO) partnerships to expand market share.
Who you are:
• An inspiring leader who builds strong teams, sets clear expectations, and helps others achieve their goals. • A strategic thinker who translates business objectives into practical sales plans. • A consultative sales coach who puts customer needs at the center of the sales process. • An effective communicator and relationship builder with strong interpersonal and negotiation skills. • An analytical problem-solver who uses data to guide decisions and pays close attention to detail. • An adaptable, organized professional who works independently and manages competing priorities in a fast-paced environment.