Hardware Sales Associate
About this role
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SUMMARY
The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly • Processes and stocks deliveries and back stock • Builds and fills displays • Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner. • Ensures proper handling of all forms of tender and coupons. • Processes and is accountable for other services handled at the register. • Answers incoming phone calls using proper phone etiquette • Performs fixed activities as assigned. • Assists with store maintenance and cleaning • Follows all store and department policies and procedures. • Other duties may be assigned.
KEY ATTRIBUTES
• Friendly • Excellent people skills • Good organizational skills • Quick reaction/response time
SUPERVISORY RESPONSIBILITIES
• This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
• Some hardware knowledge
LANGUAGE SKILLS
• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. • Write routine reports and correspondence • Present information and respond to questions from customers or associates
MATHEMATICAL SKILLS
• Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
• This position has no required certifications, licenses, or registrations
RECOMMENDED EQUIPMENT
• Slip resistant shoes with closed toe and heel • Safety Cutter • Knives • Apron • Uniform per store policy
PHYSICAL DEMANDS