Forklift Mechanic

Forklift Mechanic / Field Service Technician - Appleton, WI Territory

Why Choose Associated?

At Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:

• Flexible Work Schedule: Choose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts, providing options that suit your lifestyle. • Compensated Travel Time: Enjoy paid travel time after the initial 30 minutes per day, recognizing and valuing your time spent in transit. • Wage range for this position based on experience: $26 - $36 per hour • Comprehensive Benefits: Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more. • Equipment and Tools: Company provides all tools required and work with a well-maintained company service van equipped with a company-paid gas card for your convenience. • Incentives and Support: Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.

Responsibilities:

As a Forklift Field Service Technician, you will play a critical role in delivering exceptional service to our customers by:

• Troubleshooting and Repair: Diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements. • Problem Analysis and Resolutions: Analyzing breakdown situations, recommending corrective actions to customers, and executing repairs efficiently and professionally. • Customer Service Excellence: Demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service.

Qualifications:

• Technical Expertise: Proficiency in reading schematics, maps, blueprints, and manuals, coupled with knowledge of mechanical, electrical, hydraulic, and material handling equipment. • Customer-Centric Approach: Strong interpersonal skills, ability to exchange information courteously, and a commitment to exceptional customer relations. • Safety and Resourcefulness: Competency in safely operating various equipment and personal hand tools, coupled with the ability to leverage available support resources effectively.

Physical Requirements:

Must be able to operate this forklift, you must safely fit inside a tight operator compartment measuring 16 to 20 inches wide and perform mechanical repairs in restricted, confined spaces.