Banquet Captain / Supervisor - Restaurant Benjamin
About this role
The Supervisor reports to the Restaurant Manager and assists in overseeing the restaurant's daily operations. They supervise team members and play a key role in delivering an exceptional guest experience. RESPONSIBILITIES:
Ensure proper service planning based on anticipated guest volume; Inspect the dining room to ensure all setups and preparations meet standards; Supervise and support staff members; Maintain ongoing communication with the kitchen to ensure smooth and efficient service; Ensure guest satisfaction during and after service; Handle guest complaints when necessary; Participate in inventory management; Act as the person in charge of the establishment in the absence of the Restaurant Manager.
QUALIFICATIONS:
2 to 3 years of experience in a similar role; Restaurant management training (an asset); Strong customer service skills; Leadership and excellent communication skills; Self-motivated with a strong sense of initiative; Flexible availability; Proficiency in Microsoft Office Suite applications.