Owners Corporation Manager
About this role
Balanced portfolio. Real ownership. Meaningful impact.
Be the trusted adviser to owner's corporation committees. Enjoy hybrid flexibility, career development and PICA Perks. Manage a structured Tier 2-4 portfolio with autonomy and in-branch support.
The impact you'll have: As an Owners Corporation Manager within our BCS Melbourne branch, you'll take ownership of a defined portfolio of Tier 2-4 Owners Corporations, helping communities navigate governance, finances, maintenance and complex building matters.
You'll be the trusted primary adviser to committees, owners and stakeholders, providing clear guidance and practical solutions. This role suits an experienced professional who enjoys autonomy, builds strong relationships and knows how to balance exceptional customer service with sound commercial judgement.
What you'll do
Take ownership of a structured Owners Corporation portfolio, managing operations, governance and client relationships end to end. Build trusted relationships with committees, owners, contractors and stakeholders, providing practical advice under the Owners Corporations Act and relevant legislation. Prepare for and facilitate AGMs and committee meetings, chairing general meetings where authorised. Oversee maintenance, building defects and capital works, coordinating contractors and monitoring performance, costs and compliance. Manage budgets, levies, arrears and financial reporting, helping committees understand financial decisions and their implications. Resolve disputes, negotiate practical outcomes and manage competing priorities while maintaining accurate records and organised workflows.
What you'll bring:
Essential: Proven experience independently managing a strata or Owners Corporation portfolio. Strong working knowledge of the Victorian Owners Corporations Act and relevant legislation, with confidence applying governance requirements. Experience across Tier 2-4 Owners Corporations, with exposure to larger or more complex developments, substantial budgets and building defects highly regarded. Strong stakeholder management, meeting facilitation, communication, negotiation and conflict resolution skills. Sound financial management skills, including budgeting, arrears management and interpreting financial reports. A proactive, organised and solutions-focused approach, with proficiency in Microsoft Office and strata management systems.
What's in it for you: At PICA Group, we want you to thrive. Here's how we support you.
Growth: Gain training and career path options across PICA Group. Flexibility: Balance work and life with 50/50 hybrid options. Challenge: A portfolio with depth. Belonging: Join a supportive team where collaboration and relationships matter. Giving Back: Protect people's homes and communities with the work you do. PICA Perks: Discounts and wellbeing programs that support life inside and outside of work.