Senior Partner Manager
Skills
About this role
About Auris
Auris is the payroll and HR partner built for small and medium-sized businesses who can’t afford to get it wrong. Trusted by over 50,000 businesses nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.
Summary of This Role
The Senior Partner Manager, is responsible for growing and optimizing a portfolio of strategic channel partnerships that serve as high-leverage referral and distribution channels for Auris. This role owns partner relationships following transition from Business Development and is accountable for driving engagement, referral production, and long-term partner growth across multiple Auris sales teams.
The role serves as the primary relationship owner for assigned partners, developing strategic account plans, conducting business reviews, identifying expansion opportunities, and ensuring partners are enabled to consistently generate qualified opportunities. Success in this role is measured by referral volume, partner engagement, retention, and growth within the assigned partner portfolio.
What You’ll Do
Partner Relationship Management
• Own and manage a defined portfolio of active channel partners, including financial institutions, franchises, associations, ISOs, and other strategic referral sources. • Serve as the primary point of contact and trusted advisor for partner stakeholders and decision-makers. • Establish and maintain strong executive and operational relationships to drive long-term partnership success. • Lead regular touchpoints, business reviews, and strategic planning sessions with partners.
Referral Growth & Revenue Generation
• Drive referral activity and revenue growth across multiple Auris inside sales and field sales teams through consistent partner engagement and enablement. • Develop and execute account growth strategies designed to increase referral production, market penetration, and partner adoption. • Monitor referral trends, conversion metrics, and partner performance to identify opportunities for improvement. • Create action plans for underperforming partnerships and implement strategies to restore growth.
Partner Enablement