Restaurant Shift Lead

Restaurant Shift Lead – Sapp Bros., Inc. Be Part of a Team That Leads With Purpose!

We’re looking for a motivated and hands-on Restaurant Shift Lead to support daily operations and help lead a high-performing team in a fast-paced travel center environment. This role is a great opportunity to lead shifts, support team members, and ensure a smooth, guest-focused operation while working closely with the Restaurant Manager.

At Sapp Bros., Inc., we are committed to Blessing and Serving others by delivering 5-star service in a safe, clean, and welcoming environment. We are more than a restaurant—we are a team built on people, service, and strong values.

Key Responsibilities: • Lead by example during each shift to deliver outstanding guest service • Supervise, coach, and support team members including Cashiers and Cooks • Maintain high standards for cleanliness, food safety, and company compliance • Handle guest concerns professionally and resolve issues quickly and effectively • Assist with cash handling, transactions, and shift reporting • Support the Restaurant Manager in daily operations and goal achievement • Ensure a safe and positive environment for both guests and team members

What We’re Looking For: • Minimum age: 18 years or older • 2+ years of restaurant or food service experience preferred, ideally in a leadership role • Strong communication, leadership, and problem-solving skills • Guest-focused mindset with a positive and professional attitude • Ability to lead and work as part of a team in a fast-paced environment • Flexible availability, including evenings, weekends, and holidays

Why You’ll Love Working at Sapp Bros.: • Mission-Driven Culture: Be part of a company committed to Blessing and Serving others • Career Growth: Opportunities to advance into Restaurant Manager and other leadership roles • Competitive Pay & Advancement: We recognize performance and promote from within • Employee Perks: Tuition assistance, gym membership reimbursement, and fuel discounts (25¢ off every gallon of gas and diesel) • Supportive Team Environment: Work with leaders who value respect, teamwork, and growth

Ready to Join the Team? If you’re a strong, hands-on leader who enjoys developing people, creating great guest experiences, and keeping operations running smoothly, apply today and grow your career with Sapp Bros., Inc.