Enrolments Manager

Are you an exceptional relationship-builder who combines outstanding customer service with organisation, professionalism and sound judgement? Mercedes College is seeking an experienced and highly professional Enrolments Manager to lead one of the College's most important functions and help shape the future of our community. As the primary point of contact for prospective families, you will guide parents and students through one of life's most significant decisions while ensuring every interaction reflects the warmth, professionalism and excellence of Mercedes College. This is a unique opportunity to work at the intersection of community engagement, customer experience and enrolment growth, helping to ensure the ongoing success of the College. You'll oversee the enrolment journey from initial enquiry through to commencement, coordinate high-profile engagement activities and provide valuable insights that support the College's long-term enrolment objectives.

Permanent | 0.8FTE across 5 days 30 hours per week | 45 weeks per year Manage a critical function that directly contributes to the ongoing success and sustainability of the College.

About Us Mercedes College is a Catholic co-educational Reception to Year 12 International Baccalaureate World School in the Mercy tradition, located in Springfield, South Australia. Driven by our vision to be a sustainable, internationally minded, world class school, we develop creative and critical thinkers who become leaders, for life. Our community is defined by a sense of belonging, high expectations and genuine relationships, and we live our Mercy Values of Compassion, Loyalty, Justice, Integrity, Responsibility and Mutual Respect in the way we work and interact with students, families and each other. About the Role Reporting to the Director of Marketing, Communications and Engagement, the Enrolments Manager leads the College's enrolment process and is responsible for delivering an exceptional experience for prospective families at every stage of their journey. As a key member of the Marketing, Communications and Engagement team, you will manage the complete enrolment lifecycle, ensuring families are supported from their first enquiry through to commencement at the College. You will work in collaboration with the Director to coordinate College Tours, Open Days and information events, build strong relationships with current and prospective families, and work collaboratively with staff across the College to showcase the unique opportunities available to Mercedes students. The role also plays an important part in supporting enrolment growth through the analysis of enrolment trends, demographic information and market data. Drawing on these insights, you will provide recommendations that inform planning, forecasting and decision-making across the College and support the achievement of its strategic objectives. This is a highly visible role requiring professionalism, initiative and the ability to confidently engage with families, staff and senior leaders while managing multiple priorities in a dynamic environment. About You You are a highly organised and people-focused professional who: