Housekeeping Manager - Andaz Amsterdam Prinsengracht

Ready to create unforgettable experiences?At Andaz Amsterdam Prinsengracht, we are looking for a passionate and inspiring Housekeeping Manager to lead our Housekeeping team and help create a luxury lifestyle experience that feels personal, welcoming, and distinctly local.Your MINDSET• You are a natural people leader who inspires, coaches, and motivates your team every day;• You thrive in a dynamic and fast-paced environment and lead by example;• You have a passion for creating exceptional guest experiences and understand that luxury is found in the details;• You are hands-on, proactive, and not afraid to roll up your sleeves when needed;• You approach challenges with creativity and a solution-oriented mindset;• You build strong relationships across departments and enjoy working collaboratively;• You embrace the unique spirit of Andaz and love bringing personality, authenticity, and individuality to everything you do.What does the ROLE entail?Your responsibilities will include, but are not limited to:• Ensuring the team consistently delivers Hyatt service standards and procedures while fulfilling the brand promise and providing exceptional guest service;• Ensuring every guest room and public area reflects the unique style, luxury standards, and personality of Andaz Amsterdam Prinsengracht;• Conducting room inspections, including VIP arrivals and stay-over rooms, ensuring the highest quality standards are consistently maintained;• Working closely with Front Office, Engineering, and other departments to create seamless and personalized guest journeys;• Liaising with the Front Office regarding expected arrivals, early arrivals, VIP guests, room moves, turndown service, group arrivals, and special requests, while ensuring all information is properly communicated to the Housekeeping team;• Coordinating maintenance requests, communicating with the Engineering Department, and maintaining accurate records;• Monitoring guest feedback and online reviews, taking