Field Sales Technical Associate - Houston, Texas
About this role
POSITION SUMMARY
The Field Sales Technical Associate is a full-time, customer-facing support role designed to augment top-performing sales professionals in the field. Acting as a high-impact apprentice, this role accelerates order generation by executing technical pre-sales activities—including customer visits, data gathering, and quote preparation—under the direct mentorship of a senior service sales representative. This role is foundational for building future sales or operational leaders by developing technical and commercial acumen in real-world settings. Success will be measured by incremental sales enabled, accuracy of pre-sales documentation, and demonstrated growth in technical and customer-facing capabilities. This role is part of the Flex Plan initiative and will collaborate with the Control Tower to prioritize high-potential opportunities and execute field tasks efficiently. Top performers may advance into sales, TSM, FOM, TOM, or service operations roles as part of our leadership development track.
RESPONSIBILITIES:
• Attend customer sites with the senior sales representative to gather technical measurements and scope service opportunities. • Draft and assist in the preparation of customer quotes using field data. • Learn to identify sales opportunities during customer interactions. • Support sales pipeline documentation and CRM data hygiene. • Participate in territory planning sessions and prioritize leads with input from the Control Tower team. • Continuously develop knowledge of cranes, components, and service offerings. • Perform other duties as assigned in support of sales growth and technical training.
REQUIRED SKILLS & COMPETENCIES:
• Strong mechanical or technical aptitude with a willingness to learn sales processes. • Excellent communication and interpersonal skills with both customers and internal teams. • Proactive, organized, and self-directed under mentorship. • Able to interpret basic technical diagrams and specifications (training provided). • High integrity, curiosity, and commitment to follow-through.
EDUCATION & EXPERIENCE:
• 1–3 years of relevant field experience in industrial maintenance, technical support, or customer service OR recent graduate of a technical program with demonstrated aptitude. • Prior exposure to mechanical/electrical systems or industrial environments strongly preferred.
OTHER REQUIREMENTS:
• Travel up to 50% within assigned territory. • Valid driver’s license required. • Willingness to work in manufacturing and service environments.