Strategy&Revenue operations manager (Marketplace efficiency)

We are looking for a data-driven Operations & Revenue Manager to own marketplace performance, pricing effectiveness, and revenue optimization across international markets. In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level.

You will act as a key business owner for market performance, working closely with Analytics, Product, Finance, and Regional Operations to translate data insights into concrete operational and pricing actions.

Key Responsibilities Marketplace Performance Ownership

• Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc). • Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities. • Drive corrective actions and optimization initiatives to improve efficiency and profitability.

Pricing & Revenue Optimization

• Define, test, and optimize pricing levers based on local market dynamics and business objectives. • Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance. • Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.

Supply & Demand Management

• Analyze supply-demand dynamics to maintain a healthy and efficient marketplace. • Recommend actions to improve availability, utilization, and service reliability. • Coordinate with regional operations teams to adapt strategies to local constraints and conditions.

Analytics & Decision Support

• Use data and dashboards to track performance, diagnose issues, and inform decision-making. • Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews. • Prepare clear, structured insights and recommendations for senior stakeholders.

Cross-Functional Collaboration

• Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams. • Align stakeholders around priorities, timelines, and expected outcomes. • Drive execution of cross-functional initiatives from problem definition to post-implementation review.

Skills, Knowledge & Expertise • 2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus). • Strong analytical skills and experience working with large datasets to drive business decisions. • Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus. • Solid understanding of unit economics, pricing mechanics, and marketplace dynamics. • Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment. • Strong stakeholder management and communication skills. • Structured thinker with a bias toward execution and measurable impact.