Amazon Parts Sales Coordinator
About this role
Amazon Parts Sales Coordinator
Turn your automotive parts knowledge and e-commerce skills into a role with real impact. Join the Midwest's largest automotive group, representing more than 28 manufacturer brands and supporting more than $30 million in parts inventory. As our Amazon Parts Sales Coordinator, you will help grow a fast-moving online sales channel by creating standout listings, delivering an excellent customer experience, and keeping orders, inventory, and marketplace performance on track. This is an ideal opportunity for a detail-focused problem solver who enjoys working independently, collaborating across teams, and finding new ways to drive profitable growth.
$60-$90k (Commission-Based)
What You'll Do
• Create, update, and optimize Amazon listings for OEM, aftermarket, and accessory parts, including titles, descriptions, images, pricing, fitment information, and product data. • Monitor account health, customer feedback, order defect rate, cancellations, late shipments, returns, and other marketplace performance measures to maintain a strong Amazon seller rating. • Process Amazon orders accurately and coordinate picking, packing, shipping, tracking, and delivery follow-up with the parts and shipping teams. • Maintain accurate online inventory quantities and pricing while helping control oversales, backorders, obsolete inventory, and listing errors. • Respond promptly and professionally to online customer questions, order issues, returns, and complaints in accordance with dealership policies and Amazon requirements. • Research part numbers, applications, interchange information, supersessions, and availability to ensure customers receive the correct parts. • Identify sales opportunities through competitive pricing, expanded product selection, promotions, and improved listing quality. • Track sales, gross profit, fees, returns, advertising, and other key results; prepare regular performance reports and recommend improvements. • Coordinate with parts, accounting, and management to reconcile transactions, address discrepancies, and maintain accurate records. • Follow Amazon marketplace policies, dealership procedures, manufacturer requirements, and applicable shipping guidelines.
What You'll Bring
• Automotive parts, dealership parts department, e-commerce, or online marketplace experience preferred. • Familiarity with Amazon Seller Central, marketplace listings, order management, returns, and seller performance standards is strongly preferred. • Working knowledge of part numbers, catalog research, fitment, inventory control, pricing, and shipping practices. • Strong attention to detail, organization, problem-solving, and time-management skills in a fast-paced environment. • Clear written and verbal communication skills for working with customers, employees, vendors, and marketplace support teams. • Comfort using web-based systems, spreadsheets, email, and dealership or inventory-management software. • Ability to work independently, prioritize competing tasks, and follow issues through resolution.