Senior Claims Examiner - Multiline

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Senior Multiline Claims Examiner

Type: Contract

Compensation: $80/hour

Location: Remote

Commitment: 20–40 hours/week

Role Responsibilities

• Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure. • Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications. • Write "golden" reference responses at experienced claims-professional quality. • Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness. • Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss. • Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

• 2+ years of professional P&C claims handling, adjusting, or examining experience. • Independently handled claims in at least one area, such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims. • Understand the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure. • Can read and apply policy language to claim facts while recognizing when escalation is required. • Demonstrate excellent written analysis, balanced judgment, and high attention to detail. • Can distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work.

Preferred

• AIC , CPCU , SCLA , or comparable insurance designation. • Multiline or multistate claims experience. • Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure. • Experience supervising independent adjusters, experts, vendors, or defense counsel. • Active or previously held adjuster license.