Business Support Specialist I/II - Mortgage Compliance

Business Support Specialist I/II - Mortgage

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.

Our FNBA Administrative and Business Support Specialists have the administrative experience and functional knowledge of the business unit to support the department in which they work and are key to the success of the unit in our shared goals.

We are adding to our Secondary and Technical Unit in Mortgage Lending!

The successful candidate will report directly to the department head to assist with handling secondary mortgage requirements, ensuring the documentation received is compliant with regulatory guidelines and bank policies.

We offer a competitive salary based on experience, with compensation commensurate with your level of expertise and qualifications. Minimum salary offer would be:

• Business Support Specialist I: $25.42/hour minimum. • Business Support Specialist II: $27.50/hour minimum.

Schedule: Monday-Friday

GENERAL PURPOSE SUMMARY

Administers various delegated assignments and/or responsibilities of limited risk and moderate complexity, coordinates allocated resources, and identifies and manages risk by performing the following essential duties and responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs the assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies; manages day-to-day activities and coordinates with bank’s management, end users, and vendors. • Assists assignment owners in developing implementation plan (as necessary), assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding status of assignments, including costs and scheduling. • Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits. • Assists in performing workflow analysis to identify labor-intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and to increase resource usage efficiency. • Assists in developing of functional area’s plans, goals, objectives, budgets, and procedures. • Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations. • Creates reports and presentations for all levels of management and may direct the work of others. • Performs other work-related duties as assigned by supervisor.