Channel Account Manager
About this role
Here is why this role matters to us:
Microblink is hiring a Channel Account Manager to own the business side of day to day partner relationships: growing usage, adding new services, and getting partners selling with confidence.
This is a new role in our FY27 channel model. Working closely with our Head of Channel on commercial decisions, including pricing, contracts and partner strategy, bringing the account insight that shapes each one. You will run the day to day account work across a global portfolio that includes strategic OEM partners, regional identity verification platforms, and vendors that resell Microblink products.
We're looking for someone who enjoys building relationships but is equally motivated by identifying opportunities, opening doors, and turning conversations into commercial results.
A little bit about us:
Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.
Interested in learning more? Explore our tech in action.
Key responsibilities:
You grow the partner book through account management and enablement, and you do not carry technical triage.
• Own the business relationship. Be the day to day commercial contact for your assigned partners and keep the renewal calendar clean, with no lapses. • Drive upsell and cross sell. Ramp volume and attach additional services such as Verify and GenAI offerings across your accounts. • Engage new partners. Work newly signed and smaller partners from first contact through ramp, including inbound mid market and regional players. • Enable partner sellers. Provide assets, tools, joint selling support and sales training so partners can position and sell Microblink on their own. • Run business reviews. Build account plans and join regular reviews with each partner, working alongside the Technical CSM who leads adoption and ramp. • Be the partner's voice internally. Act as the liaison to Product and Engineering, bringing back partner requests and feedback with the revenue at stake. • Hand off cleanly. Bring in the Head of Channel for pricing, contracts and structural issues, and route technical questions to the Technical CSM.