Clerical Assistant 3

Join the Department of State as a Clerical Assistant 3 and become part of a team that ensures professionals are licensed to serve communities safely. This position provides clerical and office support for licensure application review within the Bureau of Professional and Occupational Affairs’ (BPOA) Boards to ensure BPOA licensure operations are conducted in accordance with the laws, regulations, and Board policies and procedures. This position offers meaningful daily work that keeps important processes moving. You will gain valuable experience while supporting essential public service.

This position supports the review and processing of licensure applications within the State Licensing Section. The work helps ensure applicants meet required standards and that information is handled accurately. As a Clerical Assistant 3, you will perform the following duties:

• Application Review: Examine licensing applications to verify eligibility for initial licensure, renewal, or reactivation • Data Verification: Evaluate submitted information and documents for completeness and accuracy • Communication Support: Respond to phone calls and provide clear information to applicants and agencies • Inspection Coordination: Determine when inspections are required and ensure requests are submitted to the proper office • Record Research: Research and verify licensure records to prepare certifications and letters of good standing • Status Management: Enter and update application data in the system throughout the review process

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information:

• Full-time employment • Work hours (negotiable) are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. • Telework: You may have the opportunity to work from home (telework) part-time, up to 50% after 6 months probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. • Salary: In some cases, the starting salary may be non-negotiable. • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or • One year of moderately complex clerical experience; or • An equivalent combination of experience and training.