Security Dispatcher

Embark on a rewarding career with DMC Harper University/Hutzel Women's Hospital . If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Benefits Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: • Medical, dental, vision, and life insurance • 401(k) retirement savings plan with employer match • Generous paid time off (PTO) • Career development and continuing education opportunities • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary:

Security Dispatcher is responsible for maintaining operational control of communications for DMC Police Authority. Responsible for operating various sophisticated technology equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, The Dispatcher is required to perform while demonstrating optimal customer service skills.

Key Responsibilities Include, but are not limited to:

· Monitoring and respond to life safety system - fire panel alarms, CCTV systems, infant abduction systems, access control, etc.

· Knowledge of individual hospital and exterior campus.

· Receive emergency and non-emergency calls and record significant information.

· Prioritize calls according to urgency and importance.

· Use radio, phone or computer to send Police Authority Officers to respond to situations.

· Coordinate with police, fire department and other emergency response teams to ensure appropriate response is made to emergency situations.

· Understanding of police and fire response 911 notifications

· Reporting unusual active to security staff who may investigate further or take action themselves.