Quality Engineer

Job Description – SFDC/ O2C Quality Engineer (Automation)

Role Summary

We are looking for a highly motivated Quality Engineer with strong expertise in Salesforce Domain , Test automation and modern Quality Engineering practices. The ideal candidate will have hands-on experience across UI, API, backend, and performance testing, with a passion for engineering scalable automation solutions, driving quality throughout the SDLC, and leveraging AI-powered tools to improve software quality and delivery.

Key Responsibilities

• Design, develop, and maintain scalable, reusable automation frameworks using Playwright (TypeScript/JavaScript). • Develop, execute, and maintain automated tests for UI, API, backend, integration, regression, system, and end-to-end testing. • Participate in requirements analysis, test strategy, test planning, risk assessment, test estimation, and release validation activities. • Validate REST APIs, backend services, databases, and microservices through automated and manual testing. • Perform performance and load testing using JMeter or BlazeMeter, analyse bottlenecks, and provide recommendations for performance improvements. • Integrate automation suites into CI/CD pipelines using GitHub Actions, ensuring quality gates, automated reporting, and continuous feedback. • Perform backend validation using SQL, database queries, log analysis, and data verification. • Manage test environments and test data to support reliable and repeatable test execution. • Collaborate closely with Product Managers, Developers, DevOps, Business Analysts, and other stakeholders to ensure high-quality software delivery. • Perform defect analysis, root cause analysis (RCA), and support production issue investigations. • Leverage AI-powered engineering tools (such as Claude Code) to accelerate test design, automation development, defect analysis, and framework maintenance. • Continuously improve automation coverage, framework stability, execution efficiency, and engineering best practices. • Mentor junior Quality Engineers through technical guidance, code reviews, and knowledge sharing.

Required Skills:

• 4–5 years of experience in Quality Engineering, with strong expertise in test automation. • Solid understanding of Salesforce architecture, including Sales Cloud, Marketing Cloud, and configuration elements (objects, fields, workflows, process builder, flows). • Strong knowledge of Salesforce backend concepts, including SOQL, SOSL, and data model relationships. • Practical experience testing Order to Cash (O2C) processes — quote generation, order management, billing, and invoicing. • Strong hands-on experience with Playwright using TypeScript/JavaScript. • Experience in designing and maintaining scalable automation frameworks. • Strong experience in API automation (REST APIs, Postman, API testing frameworks). • Experience in backend testing, including SQL, databases, log validation, and microservices. • Hands-on experience with performance testing using JMeter or BlazeMeter. • Experience integrating automated testing into CI/CD pipelines using GitHub Actions. • Strong understanding of SDLC, STLC, Agile/Scrum, and modern Quality Engineering practices. • Experience with Git and collaborative development workflows. • Strong understanding of functional, integration, regression, system, and end-to-end testing. • Experience with test strategy, risk-based testing, test planning, and quality metrics. • Experience in defect management, root cause analysis, and release quality validation. • Knowledge of test data management, environment management, and quality governance. • Strong analytical, debugging, and problem-solving skills. • Excellent communication, collaboration, and stakeholder management skills. • Experience using AI-assisted testing tools to improve test design, automation development, execution, and maintenance (Claude Code preferred).