Application Specialist [Procurement Systems & Integrations]
About this role
The IT Department of Ubisoft Romania is looking for an Application Specialist - Procurement Tools to support and enhance the applications powering Ubisoft's Procure-to-Pay (P2P) ecosystem.
In this role, you will work within a diverse application landscape that includes ERP solutions, third-party procurement platforms, custom in-house applications, and integrations with Finance and other corporate systems.
As a key member of our support team, you will help ensure the reliability and continuous improvement of Procurement applications by providing functional support, investigating issues, resolving data discrepancies, and collaborating with business and technical stakeholders across Ubisoft's global organization.
This is a full-time, permanent position.
What You'll Do
• Provide functional and basic technical support for Procurement applications and integrations • Investigate incidents, application errors, process issues, and data discrepancies • Manage support tickets and communicate resolution progress to business users • Deliver functional solutions and coordinate technical fixes with development teams, vendors, and technical specialists • Write and execute SQL queries for analysis, troubleshooting, and approved data corrections • Maintain application configuration, master data, and system setup • Perform testing and validation activities for system changes and enhancements • Monitor application health, integrations, and data quality • Support key Procurement processes, including requisitions, purchase orders, supplier management, receiving, invoicing, and related workflows • Analyze recurring issues and proactively propose long-term improvements • Create and maintain functional documentation, user guides, and support procedures • Train and support users while promoting understanding of end-to-end business processes and system interactions • Participate in operational meetings, agile ceremonies, and continuous improvement initiatives • Contribute to knowledge-sharing and best practices across the IT and business communities
What You'll Do
• Provide functional and basic technical support for Procurement applications and integrations • Investigate incidents, application errors, process issues, and data discrepancies • Manage support tickets and communicate resolution progress to business users • Deliver functional solutions and coordinate technical fixes with development teams, vendors, and technical specialists • Write and execute SQL queries for analysis, troubleshooting, and approved data corrections • Maintain application configuration, master data, and system setup • Perform testing and validation activities for system changes and enhancements • Monitor application health, integrations, and data quality • Support key Procurement processes, including requisitions, purchase orders, supplier management, receiving, invoicing, and related workflows • Analyze recurring issues and proactively propose long-term improvements • Create and maintain functional documentation, user guides, and support procedures • Train and support users while promoting understanding of end-to-end business processes and system interactions • Participate in operational meetings, agile ceremonies, and continuous improvement initiatives • Contribute to knowledge-sharing and best practices across the IT and business communities