Store Manager - Complexe Pointe-Claire

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate. • Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks. • Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth. • Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management. • Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills. • Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability. • Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement. • Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code. • Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs. • Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions. • 3+ years of team management experience, ideally in fashion retail or equivalent. • Demonstrated communication skills and team mobilization ability • Capability to be flexible and adapt in a fast paced environment • Strong organizational, planning and prioritization skills • Proven problem solving skills and decision making ability • Ability to maintain performance and quality under pressure • Sense of style and solid understanding of the fashion industry. • Proficient in POS, ERP, ATS systems and Microsoft Office Suite. • Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs. • Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet). • High school diploma required.

What Sets Us Apart

Salary: $51,000 - $60,000 (rate may be greater based on relevant experience)