Operations Associate (Workplace Hospitality)

The American Housing Corporation http://americanhousing.co/ is seeking an Operations Associate (Workplace Hospitality) on a full time basis to oversee administrative and workplace operations in Austin, TX.

The American Housing Corporation is on a mission to solve America's housing crisis through all-out housing production. We believe that America’s affordability crisis is fundamentally a production crisis, and that solving it requires a vertically integrated development approach: We buy land, design and manufacture, install, and sell our rowhomes directly to customers — all by ourselves. We’re based in Austin, TX and build across the country.

RESPONSIBILITIES

Hospitality

- Greeting company guests. - Conducting basic workplace and factory tours. - Special events coordination (rentals, catering, set up, etc). - Preparing welcome packages for new hires. - Answering inbound calls on the office phone number.

Travel

- Guest scheduling. - Meeting booking. - Special guest catering etc. - Team and guest travel coordination (recruiting, company visitors, new hire relocation). - Group travel coordination. - Mailing and shipping support.

Workplace (across multiple co-located facilities)

- Cleaning crew recruiting, oversight, and quality control. - Food catering coordination. - Office supplies monitoring, organizing, re-stocking, and maintenance (printers, stationary, electronics). - Office food pantry monitoring, organization, and re-stocking. - Workplace maintenance coordination (plumber, HVAC, etc service calls). - Collecting team feedback for office improvements (surveys and reporting to the executive team). - Workplace related shipping and receiving organization. - Space planning and seating chart allocation. - Tracking and ordering new employee equipment (computers, licenses, uniforms etc). - Uniforms production coordination (tracking stock, ordering new batches, preparing welcome packages for new hires). - Coordinating 3rd party security for the workplace. - Monitoring access credentials to all company buildings.

Administrative

- Executive assistance to the CEO and Chief of Staff (CoS). - Research and bidding of new corporate service providers and vendors by CEO or CoS request. - Keeping corporate calendars up to date. - Tracking corporate service subscriptions (media, suppliers, etc).

QUALIFICATIONS

- Relevant experience in hospitality and high-touch service industries (hotels, retail, f&b, events). - Punctuality and attention to detail. - Experience with spreadsheet software. - Experience with facility management and operations. - Strong references from other projects or clients. - Experience using AI tools for research and process automation.