Senior Engineering Manager - Developer Platform (DevEx)
About this role
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Senior Manager, Software Engineering - Developer Platform (DevTools)
About Ping Identity:
As Senior Manager, Software Engineering for Developer Platform & Experience, you will lead the DevTools engineering team supporting PingOne Multi-Tenant SaaS. DevTools owns the continuous delivery model, application CI/CD pipelines, build systems, and self-service developer tooling that enable 400+ engineers to ship code safely and rapidly. Reporting to a Senior Director of Engineering, you will lead a globally distributed team across North America and India, driving operational rigor, efficiency, and platform modernization.
Key Responsibilities:
• Drive the adoption of AI-enabled capabilities across developer tooling and pipelines to improve system reliability, developer efficiency, and automated failure remediation. • Set technical direction and own the continuous delivery model, application CI/CD pipelines, and build systems supporting multitenant SaaS engineering. • Contribute technically to the platform: provide architectural oversight, lead design reviews, and guide hands-on technical problem-solving to ensure pipeline scalability, reliability, and security. • Treat the developer platform as a product, partnering across engineering to define paved roads, self-service developer tooling, and automated workflows that accelerate developer productivity. • Establish a strong operational culture around proactive alerting, system observability, rapid incident response, and disciplined internal RCAs to eliminate recurring platform issues. • Lead, mentor, and grow a globally distributed team of senior and staff engineers across North America and Bangalore, maintaining an uncompromising technical bar, high team throughput, and a culture of continuous technical excellence.