Key Account Manager (m/w/d)

The Practical Detail Location: Vienna Working Model: Hybrid (3 days per week in-office) Contract Type: Permanent

Why this role matters In your first year, you will drive growth and strengthen Flora Food Group’s position as the leading provider of plant-based spreads in the Austrian and Swiss market. This role is essential to advancing our mission of offering healthy, sustainable, and affordable alternatives to dairy. You will actively manage key accounts, ensuring forecast accuracy and developing negotiation strategies that unlock value. Your work will directly influence how our products reach kitchens across Austria, supporting better food choices for consumers.

What you'll do

• Manage major Swiss accounts, actively understanding and responding to customer needs and expectations. • Control and ensure accuracy of sales forecasts to support business planning. • Plan and oversee customer budgets to align with growth objectives. • Develop and implement negotiation strategies that deliver value-adding measures in 2027. • Drive growth strategies with key customers to elevate Flora’s market presence.

Performance You will own the accuracy of forecasts and the execution of growth plans, directly impacting sales volume and market share in Switzerland. Success will be measured by your ability to manage risks and opportunities in customer business and to implement effective negotiation strategies. Your data-driven approach will ensure that Flora remains a step ahead in a competitive market.

Care You will report to the Head of Sales CHATIT and collaborate closely with Sales Leads, Finance, Demand Planning, and Marketing teams. Working within a dynamic team, you will contribute to a culture that values shared success and entrepreneurial spirit. Your decisions will reflect long-term thinking, balancing immediate business needs with sustainable growth.

Passion You are passionate about plant-based food and the role it plays in healthier, more sustainable diets. You bring curiosity about consumer trends and a commitment to raising the bar in how Flora’s products meet taste, nutrition, and functionality expectations. Your enthusiasm for food innovation will inspire your approach to account management and market development.

About you You have a strong background in key account management within the fast-moving consumer goods sector, with experience in the Swiss retail and food service markets. You are skilled in using data tools such as Excel, Nielsen, and GfK to inform your decisions and strategies. Your negotiation skills are proven, with a track record of implementing sustainable growth strategies with major customers. You thrive in a role that offers autonomy and the chance to shape negotiation approaches and business development. You are fluent in German and English and comfortable working in a hybrid environment. You are genuinely interested in food culture and curious about how consumer behaviour and future food trends shape innovation. You understand that strong brands are built by anticipating what’s next in taste, nutrition and functionality, and by translating insight into meaningful consumer experiences.