Travel Fiber Optic Splicing QA/QC Lead
About this role
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Fiber Optic Quality Assurance Specialist, you will ensure the quality, accuracy, and compliance of all fiber optic splicing, testing, and installation activities across the organization’s projects and maintenance operations. This role is critical to maintaining operational excellence, client satisfaction, and network reliability through rigorous auditing, testing verification, and continuous improvement. You will ensure all fiber infrastructure work meets industry standards, project specifications, and company benchmarks, supporting a culture of precision, accountability, and technical development.
This role requires 90% travel. Must be located near a major airport.
KEY RESPONSIBILITIES:
Quality Auditing & Inspection
• Conduct regular and ad-hoc quality audits of fiber optic splicing work (fusion and mechanical) to ensure adherence to design specifications, workmanship standards, and safety requirements. • Inspect and evaluate the entire splicing process — including fiber preparation, stripping, cleaving, cleaning, termination, and enclosure assembly. • Review splice trays, closures, and patch panels for correct fiber routing, bend radius, labeling, and protection. • Audit mass fusion (ribbon) splicing and high-count cable work for consistency and alignment with accepted practices. • Verify and interpret OTDR, OLTS, and power meter test results to confirm optical link performance. • Conduct onsite inspections (scheduled and random) across data centers, OSP/ISP sites, and field projects to assess workmanship, compliance, and safety. • Flag non-conformances, deviations, or workmanship deficiencies and provide detailed corrective action recommendations.
Documentation & Reporting
• Maintain comprehensive QA/QC records for all splicing audits, including site checklists, test result verifications, and photographic evidence. • Produce structured audit reports, highlighting key findings, trends, and compliance status. • Review and approve final as-built documentation, ensuring test results, splice maps, and labeling align with project deliverables. • Monitor and track key performance indicators (KPIs) and service level agreements (SLAs) related to splicing quality, turnaround, and defect rates. • Provide feedback and insights to project managers, quality leads, and engineering teams to drive ongoing performance improvement.