Techno Functional Business Analyst - Retail Banking

Overview

Techno Functional Business Analyst - Retail Banking / Lending

Responsibilities

Key Responsibilities

1. Requirement Analysis & Documentation

• Gather, analyse, and document business requirements, user stories, and acceptance criteria. • Ensure requirements are testable, complete, and aligned with QA strategy. • Identify requirement gaps, dependencies, and risks impacting testing.

2. QA Collaboration & Test Support

• Work closely with QA leads and testers to define test scope, test scenarios, and coverage. • Review and validate test cases to ensure accurate representation of business rules. • Maintain Requirement Traceability Matrix (RTM) and ensure full test coverage.

3. Functional & Technical Clarification

• Provide end-to-end functional walkthroughs to QA teams. • Interpret data models, API behaviour, logs, and integration workflows for QA support. • Address functional queries raised during test execution.

4. Automation Support

• Identify automation-eligible scenarios based on business criticality and stability. • Provide functional logic, data flows, and validation rules to automation teams. • Review automation scripts for functional accuracy.

5. Test Data & System Analysis

• Analyse backend data using SQL or logs to validate scenarios. • Support creation of business-accurate test data for all testing phases. • Understand upstream/downstream system flows and integration impacts.

6. Defect Management & Triage

• Participate in daily defect triage meetings with QA, Dev, and Product teams. • Classify defects based on root cause — functional, data, integration, or environment. • Assess business impact and help prioritise critical defects.

7. UAT Coordination

• Prepare UAT scenarios aligned with real-life business workflows. • Provide functional support to business users during UAT. • Validate results and support UAT sign-off.

8. Quality Governance & Compliance

• Ensure all requirement and QA artefacts meet audit and compliance standards. • Support release readiness checks, risk documentation, and quality reports. • Contribute to improving defect leakage, OTD %, OQD %, and quality KPIs.