COMMUNICATIONS MANAGER

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

JOB SUMMARY: The Communications Manager plans, develops, coordinates, and manages the City’s comprehensive communications and public information program. This position is responsible for ensuring that City communications are accurate, timely, consistent, accessible, and aligned with the City’s priorities and organizational standards. The Communications Manager serves as a key resource to City leadership and departments regarding internal and external communications, media relations, public information, crisis and emergency communications, community engagement, digital communications, and organizational branding.

• Manages creation and distribution of digital and print content to promote City initiatives and events. • Creates special projects and special event communication plans to proactively and equitably promote and provide information to the community. • Organizes and coordinates deliverables of special projects to ensure timely and high-quality content. • Leads internal communication efforts including employee newsletter and other sources of employee information. • Assists with the creation and review of social media content across all platforms. • Works with departments and external subject matter experts to strategically communicate initiatives and programs. • Organizes, writes, and compiles materials for print publications. • Researches and implements tools and/or processes that increase staff efficiency; researches and implements emerging technologies in order to stay relevant with the City’s audience. • Serves on cross-departmental teams and committees. • Performs other related duties as assigned.

Education and Experience:

• Bachelor’s degree from an accredited college or university in Communications, Public Relations, Journalism, Marketing, English, Public Administration, or a closely related field and a minimum of six (6) years of professional experience in communications, public relations, journalism, media relations, public information, marketing, or a related field, including experience developing and implementing communication strategies; or • An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.