Titans Press Box Server Assistant

SUMMARY

The Support Staff play a vital role in ensuring smooth operation by providing essential support to both front-of-house and back-of-house teams. Responsibilities include greeting and seating guests upon arrival, maintaining cleanliness and organization of the dining area, and supporting servers and kitchen staff as needed. The Support Staff also assists with clearing tables, delivering food and beverages, and ensuring guest satisfaction by providing prompt and courteous service.

SHIFT INFO

AM: 5 am - 2 pm

PM: Start time flexible between 12-2 pm, finish between 8-10 pm. Must be available to work Saturday and Sunday.

BENEFITS & PERKS

• Starting Pay : $11 to $14 per hour, depending on experience and qualifications. Plus tips! • Dental and Vision Insurance: Available after 60 days • Health Insurance : Available to eligible full-time employees after 1 year • Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options • 401(k) Retirement Savings Plan: Available after 6 months • Employee Discount : Available at Skyport restaurant and retail locations • Paid Leave : Provided in accordance with applicable state and federal laws • Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Deliver food orders from the kitchen to guests’ tables in a timely manner, ensuring accuracy and presentation. • Assist servers with delivering beverages, condiments, and additional items as requested by guests. • Clear and reset tables efficiently, ensuring a clean and organized dining area. • Maintain cleanliness and organization of dining areas, including sweeping, mopping, and wiping down surfaces. • Collaborate with servers and kitchen staff to ensure smooth and efficient service during peak times. • Provide friendly and attentive customer service, addressing guest inquiries and ensuring satisfaction. • Adhere to health and safety standards, including proper food handling and sanitation practices. • Assist in opening and closing duties, including setup and breakdown of dining areas.

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience • Friendly, outgoing, approachable personality • Ability to work well with others and support a positive work environment • Ability to work in a fast-paced environment • Dependable • Flexible to work nights, weekends, and holidays • Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations • Strong communication skills and ability to handle stressful situations • Strong problem-solving skills and ability to exercise good judgment • Ability to use basic math; e.g., addition, subtraction, and basic fractions • Must successfully complete required airport security and background screening, including a federal background check.