Retail Receptionist Part Time

Summary:

Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist's supervision.

Pay Class and Pay Rate

Pay Class: Part Time

Pay Rate: $10.64 - 14.10 /hr

Essential Responsibilities:

1. Medical coding, Insurance research, and billing.

2. Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients' questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.

3. Perform preliminary testing data collection as directed.

4. Maintain complete and accurate patient records.

5. Call for insurance preauthorization. Follow up on hold authorizations.

6. Clean and maintain the reception area.

7. Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers.

8. Maintain outside and internal Doctor Referral log for medical patients.

9. Offer current promotions and starting prices to customers

Experience/Education:

 One year of experience, optical preferred.

 HS diploma, GED or 1-5 years of equivalent related job experience

Mental/Physical Requirements:

 Work changing schedules to meet business demands

 Work inside location

 Strong organizational skills

 Speak clearly and effectively

 Calculate and manipulate numbers/data

 Read English

 Problem solving/reasoning

 Meet customer expectations

 Work under stress with interruptions and deadlines