Unified Communications Delivery Manager

What We Need Corpay is currently looking to hire a Unified Communication Delivery Manager. In this role, you will lead the planning, coordination, and delivery of unified communications and contact center projects across our global enterprise. Projects include audio/video conferencing deployments, contact center deployments, carrier transitions, and collaboration platform consolidations for acquisitions.

This role partners with engineering, operations, business stakeholders, facilities, procurement, and external service providers to deliver projects within approved scope, schedule, and budget. The successful candidate combines technical acumen with disciplined project management, proactive follow-through, and clear executive communication.

How We Work As a Unified Communication Delivery Manager, you will be expected to work in an onsite environment. Corpay will set you up for success by providing:

Assigned workspace at our Peachtree Corners, GA office location Company-issued equipment Formal, hands-on training

Role Responsibilities The responsibilities of the role will include:

Project Planning and Delivery

Leading multiple concurrent unified communications projects from requirements gathering and initiation through implementation, acceptance, and operational handoff. Developing and maintaining project schedules, milestones, dependencies, resource requirements, and deliverables in coordination with engineering teams. Establishing clear task ownership and completion criteria; following up on commitments and escalating overdue actions or delivery risks. Facilitating project kickoffs, recurring status meetings, technical coordination sessions, and stakeholder reviews. Maintaining project plans, action logs, risk and issue registers, decision records, and supporting documentation. Coordinating scope and schedule changes, communicating their impact, and securing required approvals.

Executive Reporting and Stakeholder Communication

Preparing and completing weekly executive project reports and communications covering accomplishments, upcoming milestones, schedule and budget status, risks, blockers, and decisions required. Translating technical updates into concise, business-focused summaries and presentation materials. Validating reported progress with delivery owners, ensuring completion status reflects actual deliverables and unresolved dependencies. Communicating schedule changes, service impacts, and escalation needs promptly. Preparing stakeholder announcements, migration notices, deployment instructions, and project handoff communications.