Restaurant Team Leader
About this role
Just Salad is seeking Restaurant Team Leaders that will join our team. Under the general direction of the Area Team Leader (Just Salad’s District Managers), RTLs will focus on the overall operations of the store, including coaching, developing, and supporting the front of house + back of house teams. You will also represent Just Salad by following all operational standards and procedures, as well as ensuring the team does the same. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint.
ARTL Reports to: Store’s Area Team Leader
We are looking for people who:
• Make focusing on the guest a top priority • Are open to learning and following (great leaders learn to follow first) • Are willing to adapt in a growing and ever changing environment • Open availability preferred
Restaurant Team Leader is responsible for ensuring:
• The stores overall profitability and operational standards • Employee training, developing and coaching(Tell, Show, Do Review) • Effective communication • The staff’s compliance with employee policies/procedures and service standards/procedures • The quality of customer service and fostering a customer-centric environment • The cleanliness of the store and clean presentation of the line items and keeping it up to code with the DOH • The morale of the store and maintaining a positive work environment • Administrative tasks including: scheduling, payroll, inventory, compiling reports and food and beverage ordering • Understands how to run effective food and labor without sacrificing service or quality
Additional Duties:
• Leads by example and is a role model of standards and behaviors consistent with JS values and culture • Additional projects as assigned by your Area Team Leader (DM) • Acts as an ambassador of the JS brand realizing that they are always representation of the company and its values
Requirements:
• Minimum 3 years in restaurant management, preferably quick service • Food Handlers Certification • Exceptional interpersonal and customer service skills • Impeccable service standards, clean work habits and attention to detail • Ability to lead and coach/develop employees • Thrives and problem solves within a high volume environment while maintaining a good attitude • Computer knowledge including Word and Excel • Must possess strong experience with P&Ls • Able to lift and carry up to 20 pounds • Exceptional interpersonal and customer service skills • Minimum one weekend shift per month • Minimum 50 hr work week • Ability to receive and apply feedback • Ability to handle customer service complaints professionally • Strong communication skills to interact with customers and employees