Senior Specimen Collector - 1921

Full Time Male Senior Specimen Collector

Location: Boise, ID

Schedule: Full-Time | Monday to Friday 8:00am-5:00pm

Seeking: Male candidates required for observed collections of gender identified male patients.

Help make a positive impact in your community!

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Senior Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. This position is a cross functional subject matter expert traveling 90% of the time to start new accounts and train new Specimen Collectors in the practice.

As a Senior Specimen Collector:

• Travel to new accounts to ensure proper set up and coverage • Support onboarding of new Specimen Collectors in the practice • Subject matter expert with Millennium’s systems and processes • Collect patient urine and/or oral fluid (saliva) specimens • Process and package collections for shipping • Serve as an intermediary between the practice / clinic, laboratory, LSA Leadership • Record patient information, physician order details, and pertinent laboratory information. • Resolve specimen concerns with billing or patient information in ordering portal • Order and maintain collection supplies inventory onsite • Observe collection for Millennium Health specimens (when applicable) • Driving from/to multiple facilities may be required and occasional overnight coverage.

Ideal Candidate:

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred • 2+ years of customer service experience can be considered in place of medical experience • Demonstrated ability to navigate a smart phone and computer required • Valid driver’s license required; reliable transportation • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus • Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to. • Ability to ensure administrative, physical and technical cyber security controls are always adhered to • High School diploma or equivalent required • Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs