Senior Account Manager
About this role
• Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue. • Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite. • Implement quarterly account growth plans • Be able to confidently communicate Cint value propositions to customers’ business goals. • Collaborate closely with colleagues across Enterprise, Media Measurement and • Connected Data solutions to help identify and win new business opportunities. • Serve as the lead point of contact for all customer account management matters. • Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization. • Work closely with cross-functional internal teams including Customer Success, • Customer Development and Project Management to improve the entire customer experience. • Achieve quarterly goals while keeping clients satisfied and engaged with our products and services. • Diligent use of CRM • Forecast and track key account metrics • Previous experience in a Account Management/strategic client facing role. • Prior Experience in market research or media/advertising industry is required. • Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client. • Proven ability to collaborate and build strong relationships with customers. • Accountable (one of our core values), with a passion for going the extra mile for clients. • Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management). • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. • Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients. • Excellent communication, negotiation and presentation abilities in English.
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Our Values
Collaboration is our superpower
• We uncover rich perspectives across the world • Success happens together • We deliver across borders.
Innovation is in our blood
• We’re pioneers in our industry • Our curiosity is insatiable • We bring the best ideas to life.
We do what we say
• We’re accountable for our work and actions • Excellence comes as standard • We’re open, honest and kind, always.
We are caring
• We learn from each other’s experiences • Stop and listen; every opinion matters • We embrace diversity, equity and inclusion.