Microsoft Cloud Engineer

Vericast is seeking a Cloud Engineer to support and operate our Microsoft Azure and Microsoft 365 platforms. This role is responsible for the engineering, administration, and continuous improvement of enterprise cloud and identity services, including Azure Virtual Desktop (AVD), Microsoft Entra ID, M365 email systems, and emerging AI capabilities such as Microsoft Copilot and Copilot Studio.

This is a hands-on engineering role, not a pure architecture position. The ideal candidate will have strong technical depth and the ability to design, build, troubleshoot, and operate cloud and identity solutions in a production environment.

Key Responsibilities

Azure Platform Engineering

• Design, implement, and support Azure-based infrastructure and services • Operate and optimize Azure Virtual Desktop (AVD) environments • Ensure platform scalability, availability, and cost efficiency • Implement and maintain infrastructure as code (e.g., Terraform, Bicep, ARM templates)

Identity & Access Management

• Administer and support Microsoft Entra ID (Azure AD) • Design and maintain: • Single Sign-On (SSO) • Conditional Access policies • Identity lifecycle and governance processes • Integrate enterprise applications with identity solutions (e.g., SailPoint or similar platforms)

Microsoft 365 Platform

• Support and manage Microsoft 365 services, including Exchange Online and email integrations • Troubleshoot issues across Azure, Entra ID, and M365 services • Implement and support security and compliance controls across the M365 platform

AI & Copilot Enablement

• Support and operationalize Microsoft Copilot and Copilot Studio • Assist with integration of Copilot into enterprise workflows and business applications • Provide technical support and troubleshooting for AI-enabled productivity tools

Operations & Support

• Serve as an escalation point for complex platform and identity issues • Perform root cause analysis and implement long-term remediation • Monitor platform health, performance, and security posture • Excellent communicator both written and verbal. • Partner with cross-functional teams to deliver integrated cloud and identity solutions

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent combination of education and work experience.