CUSTOMER CARE REPRESENTATIVE
About this role
• Provide professional customer service • Offer retail and digital support • Use a variety of tools in your work • Work within a central department • Be fully bilingual in Dutch and French • Be able to listen, analyse and solve problems • Be able to work well under pressure, be methodical and punctual • Have an interest in sport, casinos and betting • Be sociable, motivated and driven by a thirst for learning
What we offer :
We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.
• Full-time contract (38 hours/week – 5 days) • Fixed-term contract • Meal vouchers: €10 per worked day • Eco-vouchers • Gift voucher • Travel expenses: • 100% reimbursement of public transport costs or mileage allowance (legal rate) • Reimbursement of travel expenses for professional events • Company laptop • Reimbursement of home internet costs • 4 additional vacation days on top of the 20 statutory annual leave days* • Pension insurance • Hospitalization insurance • Annual bonus (CCT90) based on collective objectives • 13th-month salary* • Double holiday pay*
*pro-rated based on the hours worked during the current or previous year.