Senior Manager, Performance Creative
About this role
About the role
As Senior Manager, Performance Creative, you will own the creative engine behind Ritual's paid acquisition, accountable for one outcome: creative that efficiently acquires new customers at scale. Reporting to the Director of Growth Marketing, you will set our performance creative strategy, lead a Growth Creative Strategist and an in-house team of creatives, and direct a roster of external creative agencies and creator partners. Together, you will turn performance data, customer insight and culture into a steady pipeline of winning ads across Meta, TikTok, YouTube and emerging channels. This is a player-coach role. You will set the bar for great performance creative at Ritual, coach internal and external partners to meet it, and stay close enough to the work to brief, critique and approve it yourself.
What you'll do
• Own creative performance outcomes: You will be accountable for creative's contribution to customer acquisition cost, measured through hit rate, testing velocity, the volume and diversity of new concepts in market, and efficiency metrics such as CPMR, CVR, CAC, and hook rate. • Set the strategy and roadmap: Build quarterly and monthly performance creative roadmap tied to acquisition goals, product launches and promotional moments. Decide which angles, audiences (micro and macro), formats and channels get prioritized. Translate business objectives and customer insight into messaging angles and briefs that address real pain points, differentiators and product education needs. • Lead and develop your team: Manage and coach a Growth Creative Strategist and an in-house team of video, motion and design creatives. Set clear priorities, give direct feedback, and grow the team's strategic range so it gets stronger. • Direct external creative partners: Own the relationships, scopes, briefs and output quality across our creative agencies, creators, and UGC and KOL programs. Hold partners accountable to volume, timelines and performance, and decide when to scale, restructure or replace one. • Run a disciplined testing program: Own the creative testing framework across hooks, formats, offers, audiences and funnel stages, from hypothesis to read to next iteration. Use creative analytics (such as Motion) and platform data to decide what to stop, improve or scale, and bring new formats, creator models, AI-assisted production and emerging channels into the mix with a clear test plan. • Build the creative operating system: Forecast creative volume and refresh cadence based on spend, campaign priorities and creative fatigue. Build scalable systems for intake, briefing, naming, tagging, reporting and knowledge sharing, so what we learn from each test reaches the whole team and every partner. • Approve, align and communicate: Serve as the final approver for performance creative before launch, in partnership with our Creative and Regulatory teams. Work closely with paid media, brand, product marketing, and analytics, and present creative strategy and results to senior leadership.