Strategic Account Executive, Named Accounts (Remote, US)
About this role
ABOUT MAZE
Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.
In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.
We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.
Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.
That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey https://www.uxtools.co/survey/user-research/user-testing-overview—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.
Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values https://maze.co/about-us/.
Target Location: Remote (Western, Central, or Mountain timezones)
As a Strategic Account Executive at Maze, you'll own relationships with some of the world's largest organizations, helping them expand how they use research to make better product and business decisions. You'll combine strategic account development with a proactive approach to generating new opportunities, building relationships across multiple teams and identifying new ways to grow our footprint within existing customers.
IN THIS ROLE, YOU WILL:
- Own and grow a portfolio of strategic enterprise accounts, identifying opportunities for expansion across teams, business units and executive stakeholders - Proactively build and manage your own sales pipeline through thoughtful outbound prospecting, account planning and new business development - Navigate complex, multistakeholder sales cycles, building relationships with decision-makers across Research, Product, Design and Market Research - Develop strategic account plans that uncover whitespace opportunities and drive long-term customer growth - Partner with internal resources across customer success, support, legal, security, finance & leadership to execute customer contracts - Forecast performance accurately against revenue targets - Share best practices & product feedback to make your teammates and our product suite even better