Sr. Product Manager, Product Operations & Insights| US: Remote
About this role
Let's be unstoppable together!
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth-powered by six decades of expertise and an expansive, high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.
Role Overview
The Director, Product Analytics & Telemetry will define what "healthy" means for every product in Circana's portfolio. This role sets the standards and directs the build work for the shared telemetry and dashboard layer the rest of the organization relies on, giving every team a continuous, quantitative read on how products are performing and being used without needing to request a report. Director, Product Analytics & Telemetry partners with leaders from each product vertical to align product-specific instrumentation to shared, standardized definitions.
Job Responsibilities
• Define standardized usage and health metrics across every product vertical in the portfolio. • Instrument products across the portfolio for usage and health telemetry from day one. • Set priorities for self-serve dashboards product teams use directly, without requesting ad hoc analysis. • Ensure delivery-health and risk signal surfaces automatically into roadmap planning and governance. • Partner with each product vertical to align product-specific instrumentation to shared, standardized definitions. • Continuously refine what "healthy" means as products and the portfolio evolve. • Advocate for consistent, standardized metric definitions across product lines with different data shapes. • Represent product health standards and telemetry findings to product and technology stakeholders.