Provider Support Specialist 2026-02591

Open Until Filled

GENERAL DESCRIPTION :

The Provider Support Specialist plays a critical role in supporting public health by ensuring the success and compliance of the Public Vaccine Programs (PVP). In this position, you will serve as a primary contact for enrolled healthcare facilities—guiding provider staff through program requirements, streamlining vaccine order management, and maintaining accurate vaccine inventory records.

Additionally, you will design and deliver comprehensive training programs to ensure healthcare providers meet all regulatory standards. This role works closely with team members across the Unit to support statewide immunization initiatives.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance • Paid vacation, sick leave, FMLA, and holidays • Retirement - Pension and 457B plans that help you build a secure future • Flexible schedules and work-life balance options • Meaningful work that makes a difference for Wyoming communities • and MUCH MORE! Click here for detailed information , or you can watch this short video to learn about our benefit package! Want to see the full value of your compensation beyond salary? ?? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov Human Resources Contact: wdhrecruit@wyo.gov

ESSENTIAL FUNCTIONS : The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

Training and Education

• Develop and conduct training on WylR functionality, including but not limited to the Vaccine Order Management System (VOMS), covering vaccine ordering, transfers, inventory maintenance, and vaccine returns. • Coordinate and process updates to the Vaccine Coordinator Training Program as needed or directed. • Develop and update the VCTP and other training resources in areas assigned as needed or directed. • Conduct in-person and webinar trainings as needed or directed.

Vaccine Order Management System

• Serve as the primary contact for vaccine order processing and approval. • Maintain up-to-date vaccine settings within the WylR based on the CDC-provided vaccine price list. • Process vaccine returns and upload to VTrckS weekly • Facilitate and ensure vaccine transfers are completed in a timely and appropriate manner. • Ensure vaccine inventory is submitted by providers at least monthly. • Assist providers with troubleshooting errors with vaccine inventory.