PVT Product Engineer

In this role, you’ll partner with Body Interior Engineering and cross-functional teams supporting the Bronco and Ranger programs. Your primary focus will include instrument panels, floor consoles, and door trim. You’ll also collaborate with teams responsible for flooring, dash-wall insulation, body exterior, sheet metal, door seals, and electrical systems, including wiring and electronics interfaces. Together, you’ll help ensure quality in fit, finish, and overall system performance.

What you’ll do

• Investigate customer and production quality concerns using warranty claims, customer and dealer feedback, plant data, returned parts, and other quality information. • Review warranty claims and customer comments daily. Partner with the Central Triage Team to classify claims accurately, and contact dealerships as needed to clarify diagnoses, repairs, and parts returns. • Drive interim containment actions (ICA) and permanent corrective actions (PCA) for concerns raised through warranty, executive escalations, social media feedback, technical hotlines, and other sources. • Take ownership of customer-critical issues through resolution, including root-cause analysis and follow-up on corrective actions. • Create and manage quality-improvement projects in IRIS/SIMPSN, track actions to completion, and communicate support needs through Vehicle Functional Group (VFG) quality leaders and Functional Quality Reviews (FQRs). • Support the Warranty Center Triage Team by accurately binning claims and preparing clear, accurate Project Objects (POs). • Support assembly-plant quality activities, including stop ships, stop builds, campaigns, audits, first-time-through issues, ergonomic concerns, and other production priorities. • Partner with Supplier Technical Assistance (STA) engineers, suppliers, and Variability Reduction Teams (VRTs) to resolve supplier and subsystem concerns. • Lead plant trials and support design changes, running changes, and engineering releases that improve quality, cost, fit, or supplier performance. • Initiate or support WERS engineering concerns and alerts and contribute to current-model design projects and vehicle launches. • Maintain subsystem- or VFG-level quality documentation and present updates at daily plant-quality reviews, VRT report-outs, and Vehicle Quality Reviews. • Keep supervisors, peers, and cross-functional partners informed of priorities, progress, risks, and support needs.

What you’ll bring

Required

• Bachelor’s degree in engineering. • Strong technical problem-solving and decision-making skills. • Clear written, verbal, and presentation skills, with the ability to work effectively across engineering, manufacturing, supplier, and service teams. • Ability to manage competing priorities in a fast-paced assembly-plant environment.