NOW HIRING: INTERNET SALES MANAGER

• Work closely with Sales Managers and Sales Consultants to maximize internet sales opportunities • Develop and implement strategies to improve lead response times and customer engagement • Monitor and analyze internet sales KPIs and dealership lead performance • Identify lost or overlooked sales opportunities and develop strategies to re-engage customers • Maintain consistent phone, email, text, and CRM follow-up • Help improve digital retail and online-to-showroom processes • Coach and motivate team members to improve appointment and closing performance • Maintain a high level of customer satisfaction throughout the vehicle shopping and purchasing process • Identify opportunities to increase sales volume and dealership market share • Help create an efficient, accountable, and high-performing internet sales operation

Qualifications

The ideal candidate will have:

• Previous automotive sales, internet sales, BDC, or dealership management experience • Experience with automotive internet lead management • Experience using Tekion CRM • Strong understanding of dealership CRM processes and lead follow-up • Knowledge of automotive digital retailing and online vehicle shopping • Strong leadership and team-development skills • Excellent written and verbal communication abilities • Strong phone, email, and text communication skills • Proven ability to convert internet inquiries into dealership appointments • Understanding of automotive sales KPIs and conversion metrics • Strong organizational and time-management skills • Ability to manage multiple priorities in a fast-paced dealership environment • Self-motivated, competitive, and accountable for results • Ability to coach, motivate, and develop a high-performing sales team • Strong commitment to customer satisfaction and the overall dealership experience

Previous experience as an Internet Sales Manager, Automotive BDC Manager, BDC Director, Automotive Sales Manager, Digital Sales Manager, Internet Sales Consultant, Automotive Sales Consultant, Internet Lead Manager, CRM Manager, or Automotive Business Development Manager is highly desirable.

What We Offer

Diehl Automotive provides the resources, inventory, technology, and management support necessary for successful automotive professionals to grow their careers.

We offer:

• Competitive compensation • Performance-based earning opportunities • Strong internet lead volume • Established dealership operations • Extensive new and pre-owned vehicle inventory • Digital marketing and internet lead support • Medical, dental, and vision insurance • 401(k) retirement options • Paid time off • Employee vehicle purchase and service discounts • Professional training and development • Career advancement opportunities within Diehl Automotive • Supportive management team focused on growth and performance • Fast-paced, professional automotive sales environment