Group Lead Robotics Service & Maintenance - NEURAGym (human)
About this role
Your mission & challenges
- Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians - Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons - Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from - Define assembly quality standards and enforce them consistently across every technician and every shift - Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team - Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable - Lead technicians on customer site installations and commissioning at trade fairs
What we can look forward to
Must-have
- Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar - 5+ years in prototype construction or assembly of complex mechanical systems - 2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output - Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings - Experience in robotics, automation, or special-machine construction - Strong communicator in German and/or English; able to bridge shop floor and engineering - Willingness to travel for customer installations and commissioning
Nice-to-have
- Hands-on experience with actuators, gear systems, or mechatronic assemblies - Background writing or improving assembly SOPs and maintenance documentation - Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)