SAP Basis Operations Administrator with German

Core details

• Company type: International IT Services Provider – Managed Cloud, SAP & Microsoft Operations • Location: Cluj-Napoca, Romania • Work model: Hybrid (night shifts can be worked from home) • Engagement: Employment Contract, Permanent, Full-Time • Role level: Junior – Mid level • Experience level: 0–2 Years • Key Skills: German (B2+), English (B2), SAP Basis (to learn), Linux, Windows Server, TCP/IP, DNS, system monitoring, incident & service request handling, ITIL, runbooks, n8n / automation (nice to have) • Department: IT Operations / SAP • Industry: IT Services / Cloud & Managed Services

About the client

Our client is a leading German IT partner for small and mid-sized businesses across Europe. They help customers solve their technology challenges and make their business models fit for the future, through sovereign IT solutions and their own certified AI data centres.

Their core areas include public and private cloud, operating business-critical applications on Microsoft and SAP technologies, artificial intelligence and IT security. In Cluj-Napoca they are building a small, close-knit operations team with direct access to German and international customers.

About the role

Keep business-critical SAP systems running, day and night.

Customers trust the client to run their SAP systems as a managed service. Most of these are SAP on-premises installations in the client’s own private cloud or in RISE with SAP environments.

As a German-speaking SAP Basis Operations Administrator, you monitor these systems, react to alerts and handle incidents and service requests. You work with clear procedures and defined runbooks, and experienced SAP Basis colleagues are always there to support you.

This is a genuine entry point into SAP Basis. You don’t need to be an expert on day one. You’ll start with monitoring and routine operations, then grow into lifecycle tasks such as kernel updates, patching and system refreshes.

Responsibilities:

• Monitor SAP applications, databases and servers, and react to alerts following defined runbooks. • Handle incidents and service requests in the IT service management tool, in line with agreed service levels. • Escalate to senior SAP Basis teams when an issue needs expert help. • Carry out routine operations: daily system checks, backup checks and job monitoring. • Support standard lifecycle and maintenance tasks such as kernel updates, patching, certificate renewals and system refreshes. • Work with automation and AI-supported monitoring tools (e.g. n8n), document your work and help improve runbooks. • Communicate with customers in German and English, and follow security and compliance rules in regulated environments.