B2B Project Manager (CSM)

Are you passionate about building strong client relationships and driving success? We are looking for a B2B Project Manager (CSM) to help expand our Argentine market and ensure our clients maximize the value of our digital learning solutions.

As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you!

Location & Work Model: Vicente López, Buenos Aires, Argentina | Hybrid (4 days per week in the office, 1 day working from home).

🚀 What You’ll Do

• Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. • Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. • Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programs. • Unlock growth opportunities: Identify upselling opportunities and expand client partnerships. • Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. • Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and insights into the latest trends in digital learning.

💙 Why You’ll Love This Role

• Impact and growth: Help businesses upskill their workforce while growing your career in a thriving global company. • Dynamic and collaborative culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter. • Fast-paced and innovative: Be part of a company that embraces change and is shaping the future of digital learning.

What We’re Looking For

• Fluent or bilingual in Spanish. • Intermediate English proficiency. • A passion for customer success and relationship management. • Excellent communication and analytical skills. • Strong organizational skills and the ability to adapt to different projects. • A proactive problem-solver with a growth mindset. • A collaborative team player who values knowledge-sharing.

Experience in training, e-learning, or HR solutions (SaaS) is a plus.

🎁 What We Offer

Our culture is unlike anywhere else! From day one of your #lifeatgoFLUENT , you’ll enjoy a range of exciting perks and benefits, including: