Application Administrator

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large.

Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court – connect with us today.

ABOUT THE OPPORTUNITY

The Application Administrator plays a pivotal role in configuring, maintaining, and supporting the organization’s enterprise-level software applications. This position ensures that business processes are accurately backed by disciplined configuration management, responsive user provisioning, and diligent troubleshooting. Beyond routine technical execution, the role actively assists with system testing, monitors application health, and collaborates closely with senior staff, internal teams, and external partners to safeguard the confidentiality, integrity, and availability of critical systems. From resolving daily user issues and documenting test results to building system knowledge and following established procedures, this administrator helps keep applications stable, secure, and aligned with operational needs. The position also contributes to continuous improvement efforts under the guidance of senior leadership, blending hands-on application support with problem-solving and teamwork in a dynamic environment.

Key Responsibilities:

• Application Configuration & Process Alignment — Perform the configuration of enterprise-level software applications to support business processes under the guidance of senior staff, and implement configuration changes resulting from customer feedback or changes in business practices. • User Account Administration — Administer user accounts, including creating, updating, and deactivating accounts—following established procedures to ensure that only those roles and permissions necessary to perform job functions are assigned to users. • Application Issue Resolution — Respond to application issues reported by users by gathering information, troubleshooting and resolving routine problems, escalating complex issues to senior staff, and creating or updating support cases for vendors or internal teams. • Testing & Release Support — Assist with the development of test cases and scenarios, participate in testing new releases, document results to confirm functionality or report defects, and help maintain training aids and user documentation. • Application Health Monitoring — Monitor application health using established tools and procedures to identify processing errors, resolve routine errors, or escalate them to senior staff. • Task Execution & Continuous Learning — Receive task assignments and work instructions from senior staff and supervisors, complete assigned work accurately and on time, and build knowledge of supported applications through training and on-the-job learning. • Security & Partner Coordination — Follow established policies and procedures, and work with internal and external partners, to protect the confidentiality, integrity, and availability of applications and data.