Hyperscale Network Specialist III
About this role
Why E2 Optics?
🚀 Advance Your Career with E2 Optics 🚀 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry—powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA—we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you’re looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America’s largest and fastest-growing tech integrators and help us shape what’s next.
What You'll Do
• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. • Promote and uphold E2 Optics' Core Values by demonstrating integrity, accountability, technical excellence, teamwork, professionalism, and customer commitment. • Serve as the primary technical Subject Matter Expert (SME) for network validation, troubleshooting, activation readiness, and infrastructure quality within assigned projects or work areas. • Independently execute and lead advanced network validation activities across Front-End Network (FENW), Back-End Network (BENW), structured cabling infrastructure, fiber optic systems, and network hardware. • Lead technical investigations involving: • Multi-circuit failures • Recurring infrastructure deficiencies • Customer escalations • Network activation delays • Complex connectivity issues • Quality trends • Commissioning deficiencies • Perform advanced troubleshooting utilizing engineering drawings, one-line diagrams, splice documentation, network architecture, customer standards, and project documentation. • Conduct comprehensive root cause analysis to identify installation deficiencies, workmanship concerns, material issues, documentation discrepancies, equipment failures, and systemic network problems. • Evaluate and interpret advanced fiber optic testing including: • Optical Loss Test Sets (OLTS) • Optical Time Domain Reflectometers (OTDR) • Optical Power Meters (OPM) • Visual Fault Locators (VFL) • Digital Fiber Inspection Scopes • Loopback testing • Permanent Link testing • Channel validation • End-to-end circuit testing • Analyze OTDR traces to identify: • Reflection events • Connector losses • Splice losses • Macrobends • Fiber breaks • Excessive attenuation • Installation defects • Network degradation • Interpret and validate customer-specific loss budgets including: • ISP Permanent Link • OSP • Channel • Loopback • Customer-specific acceptance criteria • Analyze and interpret BERT results, Forward Error Correction (FEC), Bit Error Rate (BER), Signal-to-Noise Ratio (SNR), port statistics, and network performance indicators to support commissioning and customer acceptance. • Verify network infrastructure readiness for customer activation through comprehensive validation of: • Physical installation • Asset management • Documentation • Testing • Connectivity • Labeling • Equipment configuration readiness • Quality compliance • Review customer documentation and testing packages for completeness, accuracy, and compliance prior to turnover. • Perform advanced remediation activities within documented authorization boundaries while ensuring all corrective actions are properly documented and validated. • Coordinate technical troubleshooting efforts involving multiple technicians, specialists, trade partners, and customer representatives. • Provide technical leadership, coaching, and mentoring to Hyperscale Network Specialist I and II personnel through formal and informal training, field demonstrations, and technical problem-solving. • Assist Hyperscale Lead Technicians with technical planning, work sequencing, prioritization of audit activities, and resource allocation. • Support customer walkdowns, quality audits, commissioning events, integrated systems testing, and turnover activities. • Participate in customer coordination meetings to provide technical recommendations regarding network quality, testing, remediation strategies, and activation readiness. • Identify recurring quality issues, installation trends, and opportunities for continuous improvement while recommending corrective actions to project leadership. • Support development and implementation of standardized audit procedures, technical work instructions, quality initiatives, and best practices across projects. • Maintain advanced proficiency utilizing customer software platforms including: • FIM • CableGuy • UTP • Customer ticketing platforms • Asset management systems • Network documentation systems • Quality reporting tools • Review testing documentation generated by Level I and II personnel for technical accuracy and completeness. • Maintain calibration awareness and operational readiness of advanced testing equipment. • Support customer acceptance by ensuring assigned work areas meet all contractual, quality, and technical requirements. • Participate in ongoing professional development, manufacturer training, customer certification programs, and emerging technology initiatives. • Perform additional duties as assigned in support of project objectives and customer requirements. • Travel: The individual in this role should be able and willing to travel as required by E2 Optics.