Family Relations Development Coordinator - Arkansas

Are you a compassionate and enthusiastic person looking to positively impact the lives of children diagnosed with special needs? At Pediatrics Plus you can do just that! We are currently seeking a Family Relations Development Coordinator to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World! Pediatrics Plus is a highly collaborative pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy (Applied Behavior Analysis, Occupational Therapy, Physical Therapy, and Speech Therapy) and developmental preschool services, state of the art facilities, specialized equipment, family support and education, and community investment.

What we offer:

• Competitive Pay • Paid Time Off – 15 Days Annually • Medical, Dental, & Vision Insurance • 401K with Company Matching • Company Discounts & Incentives • Professional Development and Leadership Growth Opportunities • State of the Art Facilities & Technology

What you will do:

The Family Relations Development Coordinator will lead the onboarding, training, and development of Family Relations team members. When not onboarding, training, or developing team members, the coordinator will support the Family Relations Team by completing Family Relations Team duties as assigned by the Director of Family Relations.

• Organizes and assists with onboarding Family Relations team members including development of the training schedule as directed by the Director of Family Relations. • Meets with each new team member on day one for orientation, a tour of the building, and introductions to team members. • Responsible for training new team members during the onboarding period. • Provides additional training to Family Relations team members as directed by the Director of Family Relations. • May assist with competency assessments and quality assurance when requested by the Director of Family Relations. • Assists and coaches new Family Relations team members with conversations with families, processes, and systems. • Assists with and may complete Family Relations team member interviews as needed. • Updates posted information and schedules activities and events to ensure timely communication and planning. • Collaborates and participates in scheduled meetings with the Director of Family Relations to discuss planning, along with other specific duties and assignments. • Responsible for additional Family Relations duties based on the specific needs of the team. • Actively leads culture and team-building. • Ensures the confidentiality of client and team member information. • Participates in annual performance reviews for professional development and growth. • Participates in one-on-one meetings with the Director of Family Relations. • Provides feedback to leadership regarding ways to enhance the continued improvement of the Family Relations Team. • Assists and supports leadership during company initiatives. • May perform other related and non-related duties, as assigned.